Privacy policy
Privacy Policy
Last Updated: 14 July 2026
At Nabisha by Moonlight, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, create an account, or contact us.
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Information We Collect
We may collect:
Your name
Email address
Phone number
Billing and shipping address
Order and payment information
Messages and customer-support inquiries
Website usage and device information 2. How We Use Your Information
We use your information to:
Process and deliver orders
Verify payments
Provide customer support
Manage returns, exchanges, and refunds
Send order and delivery updates
Improve our website and services
Send promotional messages where permission has been given
Prevent fraud and maintain website security
3. Payment Information
Payments may be processed by Shopify, banks, or authorised payment providers.
Nabisha by Moonlight does not independently store complete debit-card or credit-card details.
4. Sharing of Information
We may share necessary information with:
Shopify
Payment providers and banks
Courier and delivery companies
Website, analytics, and marketing service providers
Government or legal authorities where required by law
We do not sell your personal information for unrelated commercial purposes.
5. Cookies
Our website may use cookies and similar technologies to:
Operate the shopping cart and checkout
Remember your preferences
Analyse website performance
Improve your shopping experience
Support advertising and marketing
You may manage cookies through your browser or website privacy settings.
6. Data Security
We use reasonable measures to protect your personal information. However, no online system can be guaranteed to be completely secure.
Please do not send passwords, PINs, or complete card details through WhatsApp, email, or other unsecured channels.
7. Marketing Communications
You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email.
You may still receive important messages related to your order, payment, delivery, return, or refund.
8. Your Rights
Depending on applicable law, you may request:
Access to your personal information
Correction of inaccurate information
Deletion of eligible information
Withdrawal from marketing communications
To submit a request, contact us using the details below.
9. Children’s Privacy
Our website is not intended for children who are below the legal age required to make purchases independently.
We do not knowingly collect children’s personal information in violation of applicable law.
10. Third-Party Links
Our website may contain links to third-party websites or services.
Nabisha by Moonlight is not responsible for the privacy or security practices of websites that we do not control.
11. Changes to This Policy
We may update this Privacy Policy when our services, business practices, or legal requirements change.
The updated version will be published on our website with a revised date.
12. Contact Us
For privacy-related questions or requests, please contact:
Nabisha by Moonlight
Email: nabishabymoonlight@gmail.com
WhatsApp/Phone: +92 329 6227021
Business Address: M1-23, 2nd Floor, New Anarkali Tower, Dhani Ram Road, Lahore 54000, Pakistan
Business Hours: Monday–Saturday, 10:00 AM–7:00 PM (PKT)